Darwin Property Valuers Metro CSR

We know that running a business means more than profit and service. At Darwin Property Valuers Metro we are committed to going the extra mile not only for our clients but also for our employees and community. We have a dedicated and disciplined approach to all our social responsibilities and fulfilling our duty towards our local communities. We deal with these issues through the lenses of the three most important parts of our business:

• Our Clients
• Our Employees
• Our Community

We believe that by always keeping these three groups in mind we are able to run our business in a way that can produce results that work for everyone. Our CSR (Corporate Social Responsibility) is rooted in this belief. From this starting point we are able to implement procedures and practices that form our CSR.

Our Employees

Darwin Property Valuers Metro is nothing without its dedicated employees. We know that our success is driven by our office and valuation teams, they are the people that let us do what we do. Without them there would be no firm. These are not empty words, we are committed to the development and training of all our team members and ensuring that they have all they need to achieve and grow in their roles.

Our senior property valuation team is committed to ongoing professional development, regularly undertaking training with the Australian Property Institute (API) to stay current with the latest regulatory and ethical standards. We also invest in continuous career development, ensuring our valuers — who hold AVI or RICS qualifications in addition to their API accreditation — remain at the forefront of the industry and deliver the highest level of service.

We also support our office staff with the training and development that they need to succeed in their role. Just like our valuation team our office team is also dedicated to a high level of service and we are dedicated to giving them all the tools that they need to succeed in their role.

All Our employees are essential to the running of our business. We use a range of strategies to make sure that they are able to perform at the highest level possible by:

• Regularly meeting with our team members to talk about their performance, potential areas of improvement, and general progression.
• Providing opportunities that allow our team members to achieve their individual goals.
• Providing a transparent and open view of our business to all our employees.
• Ensure that all members of our team are give the same opportunities.

Our clients

Our clients are at the heart of all that we do. Obviously without them we would have no business. This is why we hold ourselves to such a high standard of excellence. We want to provide you with the best possible property valuation experience that we can. We achieve this because of the core business ethics and practices that dictate our objectives.

We start and finish all our property valuations with these points in mind:

• Keeping to the highest standards of professionalism.
• Building a sense of fellowship, inclusiveness and responsibility for all our stakeholders.
• Providing the right amount of workspace autonomy for our employees to complete their work.
• Training our new employees form the beginning to uphold our core values.
• Performing procedure checks for all valuation report before our clients receive them.
• Ensuring accuracy, honesty and integrity across all services.

Darwin Property Valuers Metro follows strict ethical practices and transparency in all facets of our business. We are careful to be sure that these standards are met every time. Our CSR ensures that our clients always get a valuation report that not only fulfills their needs but also holds up to strict ethical standards.

Our community

The community that we operate in is more than just a background to our business. We take our responsibility to the people we live and work near very seriously. Our CSR calls on us to give back where and when we can. We have implement this in the following way:

• We work with charitable organisations at the local and national level.
• Our employees are encouraged to play a proactive role in our focus areas.
• We have been involved with the Breast Cancer Foundation and MS Society.
• We call on our employees to use their own initiative within the scope of our CSR.
• We donate to a range of charities that are involved in physical and mental health and environmental causes.
• We have a quality assurance program that ensures that we work on any areas that need improvement within our business practises.

We have a zero tolerance policy when it comes to any breach of our ethical standards. We also are constantly working to improve these standards when and where necessary to make sure that we are holding ourselves to the highest standards possible.

To find out more about our CSR policy fill out our enquiry from below or call us at (08) 8967 1683.